Cookie Policy

This Cookie Policy explains how Joya.us Casino (“we,” “us,” or “our”) uses cookies and similar technologies when you visit our website (the “Site”). It also explains your choices, including how to manage or delete cookies.

This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect personal information.

What Cookies Are (And Why They Matter)

Cookies are small text files that websites place on your device (such as your computer, phone, or tablet) when you visit. Cookies help a site “remember” information about your visit, like your language preference, session status, or other settings, so the experience works smoothly and consistently.

We may also use similar technologies (like pixels, tags, and local storage). For simplicity, we refer to these as “cookies” in this policy.

How We Use Cookies to Improve Your Experience

We use cookies to support core Site functions and to help us understand what’s working and what needs improvement. Depending on how you interact with the Site, cookies may be used to:

• Keep the Site secure and help prevent fraud and abuse
• Enable key features, like logging in and maintaining your session
• Remember preferences (for example, display and usability settings)
• Measure performance and identify errors or slow-loading pages
• Understand how visitors use the Site, so we can improve navigation and content
• Support marketing and promotional messaging where permitted, including measuring campaign effectiveness

Some cookies are set by us (first-party cookies). Others are set by service providers we use (third-party cookies).

The Main Types of Cookies We Use

Different cookies do different jobs. Here’s a clear breakdown of the types you may see on our Site.

Essential Cookies - Required for the Site to Work

Essential cookies are necessary for the Site’s core functions. Without them, key features may not work properly, such as:

• Account login and session management
• Security protections and suspicious activity detection
• Basic page navigation and form submissions

Because these cookies are required to provide the Site, they typically cannot be turned off through our cookie tools. You can still block them in your browser settings, but parts of the Site may stop working.

Functional Cookies - Personalize and Remember Your Choices

Functional cookies help the Site remember your settings and preferences so you don’t have to re-enter them each time. For example, they may remember:

• Language or region preferences
• Display settings and similar usability choices
• Certain preferences that make the Site feel more “tailored” to you

If you disable functional cookies, some personalization features may not work as expected.

Performance and Analytics Cookies - Help Us Improve

Performance and analytics cookies collect information about how visitors use the Site. This helps us understand patterns like:

• Which pages are visited most often
• How visitors move through the Site
• Whether pages load properly or errors occur

We use this information to improve speed, reliability, and overall user experience. Analytics cookies generally do not exist to directly identify you, but they may collect device and browser data, approximate location, and usage events.

Marketing Cookies - Measure Promotions and Tailor Messaging

Marketing cookies may be used to deliver and measure promotional content. They can help us understand which offers or pages are effective and, where allowed, show more relevant messages based on your activity.

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have less insight into what’s working.

Third-Party Cookies and Services

Some features and tools on the Site may involve third-party services that set their own cookies or use similar technologies. These third parties may include analytics providers, security services, customer support tools, advertising partners, and technology vendors that help operate the Site.

We work to select reputable providers, but we do not control how third parties use cookies on their own systems. Their use of cookies is governed by their own policies, not ours.

Your Choices: Consent and Cookie Controls

Where required by applicable law, we will request your consent before using non-essential cookies (such as certain analytics or marketing cookies). If a cookie banner or preference tool is available on the Site, you can use it to accept, reject, or adjust non-essential cookie categories.

If you change your mind later, you can update your choices by revisiting the cookie preference tool (if available) or by adjusting your browser settings as described below.

How to Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through settings. You can typically:

• View which cookies are stored
• Delete cookies already on your device
• Block cookies altogether
• Block third-party cookies
• Set rules for specific sites

Here’s what to keep in mind:

• Deleting cookies may sign you out of your account and reset preferences.
• Blocking essential cookies can prevent parts of the Site from working.
• Blocking third-party cookies may affect embedded tools and certain measurement features.

For step-by-step instructions, check your browser’s support resources (for example, Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge each provide cookie management guidance).

What Happens If You Turn Off Cookies

If you disable some or all cookies, you may notice changes such as:

• Slower or less reliable navigation
• Having to re-enter preferences more often
• Difficulty staying logged in
• Reduced ability to use certain features or pages

We aim to keep the Site usable even with limited cookies, but some functions require them for security and performance.

Do Not Track Signals

Some browsers include a “Do Not Track” feature. Because there is no widely accepted standard for how sites must respond, the Site may not respond to all “Do Not Track” signals consistently. If we adopt a standardized response approach in the future, we will update this policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the “Last updated” date and may provide additional notice where appropriate.

Last updated: August 20, 2026

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on the Site, contact us at support@joyascasino.com.

You may also want to review our Terms And Conditions and Sweeps Rules for information related to Site participation and sweepstakes-style gameplay.